Remote Work Won’t Work

Remote Work Won’t Work

National Review (Op-Ed)

Will teleworking become the post-pandemic norm? Michael Strain, Director of Economic Policy Studies at the American Enterprise Institute, is skeptical. Qualities such as trust, team cohesion and collegiality take root through daily face-to-face interactions in workplaces. “People – including me – who are surprised by how well remote work is working should remember that teleworkers mostly already know each other,” Strain writes. “That wouldn’t be true if the trend continues.” Managers should not underestimate the role emotional intelligence plays in productivity — reading body language, interpreting vocal patterns and sensing changes in facial expression. Such forms of communication are difficult to convey without the social context an office provides. “Companies that are rushing to move their workforces remote are making a mistake,” he suggests. “There is some preliminary evidence and a widespread perception that remote work is working, but that evidence takes place in a context — a once-in-a-century global pandemic.”

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